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Australia
Rental Terms and Conditions
Valid until 31 Mar 2012
Summary of Rental Conditions
This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates quoted are in Australian dollars AUD.
Rental Charges
Rentals are charged per calendar day.
Flex Rates - The flex rate that is available at the time of booking for the first rental day determines the daily rental rate for the entire rental period up to the 35th day. All rental days from the 36th day on are counted as a new booking and the flex rate that applies for the 36th day will be used from then on, the flex rate that applies for the 71st rental day will be used from then, etc.
Hippie Camper and Blue Travel will not honor calculation errors. Should a calculation error occur Hippie Camper will charge for the shortfall.
Inclusive Rate
Drivers 21 to 75 years - Add AUD 20 per day. The maximum amount payable per rental segment for an Inclusive Rate is AUD 1,000 - i.e. 50 days rental.
Drivers 18 to 20 years - Add AUD 30 per day The maximum amount payable per rental segment for an Inclusive Rate is AUD 1,500 - i.e. 50 days rental.
The Inclusive Rate includes: VIP Cover, Unlimited Kilometres, 10% GST, 3% Administration Fees/Taxes, Linen and Bedding Kits, Kitchen Kit, Extra Driver Fees, LP Gas Refill Fee, Hippie Camper Welcome Pack, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Camp Chairs and Table, Maps and Camp Ground Guides.
The Inclusive Rate does not include the one way rental fee (if applicable).
Branches
Hippie Camper has branches in Brisbane, Cairns, Melbourne and Sydney. Budget model is not available in Melbourne. All branches will be closed Christmas Day, New Years Day and Good Friday. Otherwise branches are open seven days a week, 8am to 4:30pm.
Transfer
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Hippie Camper depot are not included in the rental price. It is the renter's responsibility to get to and from the branch.
Administration Fees / Taxes
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.
Form of Payment
The only acceptable form of payment at Hippie Camper's branches are by Credit Card, Debit Card or EFTPOS for rental charges or additional products. We only accept the following Credit Cards - Visa, Mastercard, American Express and Diners Club. No cash payments will be accepted under any circumstances.
Credit Cards
We only accept Visa and MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars AUD. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration
The minimum rental for all vehicles is 10 days.
One Way Rentals
A one way rental fee of AUD 200 is charged for rental segments less than 21 days.
Driver's License and Minimum Age
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present. The minimum age to drive the vehicle is 18 years and the maximum age is 75 years.
Drivers must be 18 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Kitchen and Personal Kits
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels).
Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas and campground guides.
Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Hippie Camper Welcome Pack
Each vehicle is supplied with a complimentary Hippie Pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.
L.P. Gas Refill Service Fee
The gas canister is supplied full. A service fee of AUD 25 is payable on pick up of the vehicle. The gas canister can be returned empty to Hippie Camper at the completion of the rental.
Additional Products
- Camp Chairs - AUD 15 each per rental
- Camp Table - AUD 20 per rental
- GPS - AUD 10 per day up to a maximum of AUD 100 per hire
- Heater/Fan - AUD 15 per rental
- Satellite Phone - AUD 20 per day plus call charges
- First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a AUD 50 fee is charged when the vehicle is returned.
Baby / Booster Seats
Cannot be fitted in the Hippie Camper.
Multiple Rentals
Consecutive rentals can be combined to qualify for a long-term discount rate. Rentals in Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Travel Restrictions
The Hippie Camper can only be driven on sealed/bitumen roads or well maintained access roads less than 5 kilometres long to recognised campgrounds.
The Hippie Camper is not allowed to travel in Tasmania, Northern Territory or Western Australia.
Hippie Camper reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorization from the Hippie Camper Head Office. Subject to the change being approved, a minimum additional charge of AUD 500 will apply.
Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorization from Hippie Camper Reservations who will advise of the additional costs. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Hippie Camper Branch immediately on confirmation of the rental extension.
Failure to obtain authorization will result in the renter being charged double the daily gross rental rate.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AUD 100 may be affected without authorization and will be reimbursed unless the damage is caused by the renter. For amounts over AUD 100, Hippie Camper will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Infringements and Administration Fees
We reserve the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Hippie Camper reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of AUD 75 will be applicable.
Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
We reserve the right to refuse any rental at our discretion.
Animals
No animals are permitted in our vehicles, excluding guide dogs.
Smoking
Smoking is not allowed in our vehicles.
Cancellation Fees
Campervan and motorhome rentals up to a Total Charge of AUD 2,000.00 (two thousand Australian dollars) per rental:
Full payment is required within 72 hours of rental confirmation.
Payment conditions for all other rentals:
- Until Blue Travel has confirmed your reservation - No charge
- If cancelled up to 28 days prior to pick up - Your Deposit
(minimum AUD 300) - If cancelled 10 to 27 days prior to pick up - 25% of Total Charge (minimum AUD 300)
- If cancelled less than 10 days prior to pick up - 50% of Total Charge (minimum AUD 300)
- If cancelled on the day of pick up or no show - 100% of Total Charge
- There is no refund for late pick up or early return of vehicle.
Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Hippie Camper strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AUD 75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Hippie Camper, not at the completion of the rental Period. Hippie Camper reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
Liability Reduction Options
| Drivers 21 to 75 years | Cost per Day | Bond | Liability |
|---|---|---|---|
| Standard Liability | Included | $2500 | $2500 |
| Liability Reduction Option 1 | $12 (max charge $600 i.e. 50 day rentals) | $1200 | $1200 |
| Liability Reduction Option 2 (VIP Cover) | $20 (max charge $1000 i.e. 50 day rentals) | $100 | $100 |
| |||
| Drivers 18 to 20 years | Cost per Day | Bond | Liability |
| Standard Liability | Included | $3500 | $3500 |
| Liability Reduction Option 1 | $22 (max charge $1100 i.e. 50 day rentals) | $1200 | $1200 |
| Liability Reduction Option 2 (VIP Cover) | $30 (max charge $1500 i.e. 50 day rentals) | $250 | $250 |
Bond
For security purposes, only a credit card can be used to provide a Bond. The amount of the Bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insuffi cient to cover the damage then any extra costs will be charged.
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle roll over.
- Damage caused to the Vehicle by the renter’s willful conduct.
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.
TopRental Terms and Conditions
Valid from 01 Apr 2012 to 31 Mar 2013
Summary of Rental Conditions
This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates quoted are in Australian dollars AUD.
Rental Charges
Rates include unlimited kilometres.
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.
Flex Rates - The flex rate that is available at the time of booking for the first rental day determines the daily rental rate for the entire rental period up to the 35th day. All rental days from the 36th day on are counted as a new booking and the flex rate that applies for the 36th day will be used from then on, the flex rate that applies for the 71st rental day will be used from then, etc.
Hippie Camper and Blue Travel will not honor calculation errors. Should a calculation error occur Hippie Camper will charge for the shortfall.
Inclusive Rate - Value Pack
Drivers 21 to 75 years - Add AUD 28 per day.
- The maximum amount payable per rental segment for a Value Pack is AUD 1,400 - i.e. 50 days rental.
- The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.
Drivers 18 to 20 years - Add AUD 34 per day
- The maximum amount payable per rental segment for a Value Pack is AUD 1,700 - i.e. 50 days rental.
- The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.
The Value Pack includes: VIP Cover, Unlimited Kilometres, 10% GST, 3% Administration Fees/Taxes, Linen and Bedding Kits, Kitchen Kit, One Way Rental Fee, Extra Driver Fees, LP Gas Refill Fee, Hippie Camper Welcome Pack, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Camp Chairs and Table, Maps and Camp Ground Guides.
Branches
Hippie Camper has branches in Brisbane, Cairns, Melbourne, Perth and Sydney. Hippie Camper Budget model not available to/from Perth. All branches will be closed Christmas Day, New Years Day and Good Friday. Otherwise branches are open seven days a week, 8am to 4:30pm.
Transfer
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Hippie Camper depot are not included in the rental price. It is the renter's responsibility to get to and from the branch.
Administration Fees / Taxes
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.
Payment at Branches
For security reasons, Hippie Camper will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card.
Credit Cards
We only accept Visa and MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars AUD. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration
The minimum rental for all vehicles is 7 days.
One Way Rentals
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of AUD 200 is charged for rental segments less than 21 days.
| BNE | ||||
|---|---|---|---|---|
| 7 | CNS | |||
| 7 | 14 | MEL | ||
| 21 | 21 | 14 | PER | |
| 7 | 14 | 7 | 21 | SYD |
Driver's License and Minimum Age
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present. The minimum age to drive the vehicle is 18 years and the maximum age is 75 years.
Drivers must be 18 years of age or over with a current drivers licence or hold an Australian Green P licence. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Kitchen and Personal Kits
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels).
Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas and campground guides.
Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Hippie Camper Welcome Pack
Each vehicle is supplied with a complimentary Hippie Pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.
L.P. Gas Refill Service Fee
The gas canister/bottle is supplied full. A service fee of AUD 25 is payable on pick up of the vehicle.
Additional Products
- Camp Chairs - AUD 17 each per rental
- Camp Table - AUD 24 per rental
- GPS - AUD 10 per day up to a maximum of AUD 100 per hire
- Heater/Fan - AUD 15 per rental
- Satellite Phone - AUD 20 per day plus call charges
- Side Awning (not available on all Hippie models) - AUD 5 per day up to a maximum of $120 per hire
- First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a AUD 50 fee is charged when the vehicle is returned.
Baby / Booster Seats
Cannot be fitted in the Hippie Range of Vehicles.
Multiple Rentals
Consecutive Hippie Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Travel Restrictions
The Hippie Camper can only be driven on sealed/bitumen roads or well maintained access roads less than 12 kilometres long to recognised campgrounds.
The Hippie Camper is not allowed to travel in Tasmania and Northern Territory.
Hippie Camper reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorization from the Hippie Camper Head Office. Subject to the change being approved, a minimum additional charge of AUD 500 will apply.
Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Hippie Camper Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Hippie Camper Branch immediately on confirmation of the rental extension.
Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies.
Failure to obtain authorisation will result in the renter being charged double the daily applicable rental rate.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AUD 100 may be affected without authorization and will be reimbursed unless the damage is caused by the renter. For amounts over AUD 100, Hippie Camper will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Infringements and Administration Fees
We reserve the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Hippie Camper reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of AUD 75 will be applicable.
Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
We reserve the right to refuse any rental at our discretion.
Animals
Service dogs are permitted to travel in our vehicles with prior permission from Apollo. No other animals are permitted in our vehicles.
Smoking
Smoking is not allowed in our vehicles.
Cancellation Fees
Campervan and motorhome rentals up to a Total Charge of AUD 2,000.00 (two thousand Australian dollars) per rental:
Full payment is required within 72 hours of rental confirmation.
Payment conditions for all other rentals:
- Until Blue Travel has confirmed your reservation - No charge
- If cancelled up to 28 days prior to pick up - Your Deposit
(minimum AUD 300) - If cancelled 10 to 27 days prior to pick up - 25% of Total Charge (minimum AUD 300)
- If cancelled less than 10 days prior to pick up - 50% of Total Charge (minimum AUD 300)
- If cancelled on the day of pick up or no show - 100% of Total Charge
- There is no refund for late pick up or early return of vehicle.
Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Hippie Camper strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AUD 75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Hippie Camper, not at the completion of the rental Period. Hippie Camper reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
Liability Reduction Options
| Drivers 21 to 75 years | Cost per Day | Bond | Liability |
|---|---|---|---|
| Standard Liability | Included | $2500 | $2500 |
| Liability Reduction Option 1 | $12** (max charge $600 i.e. 50 day rentals) | $1200 | $1200 |
| Liability Reduction Option 2 (VIP Cover) | $20** (max charge $1000 i.e. 50 day rentals) | $100 | $100 |
| |||
| Drivers 18 to 20 years | Cost per Day | Bond | Liability |
| Standard Liability | Included | $3500 | $3500 |
| Liability Reduction Option 1 | $22** (max charge $1100 i.e. 50 day rentals) | $1200 | $1200 |
| Liability Reduction Option 2 (VIP Cover) | $30** (max charge $1500 i.e. 50 day rentals) | $250 | $250 |
| ** The minimum amount payable for each reduction option per rental segment will be based on the minimum rental period applicable for your rental. | |||
Bond
For security purposes, only a credit card can be used to provide a Bond. The amount of the Bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insuffi cient to cover the damage then any extra costs will be charged.
Bond Roll Overs are permitted for Hippie Camper multi hires only within the same country when the bond is banked.
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle roll over.
- Damage caused to the Vehicle by the renter’s willful conduct.
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.